Shipping Policy

Shipping Policy – Organic Zaiqa PK

At Organic Zaiqa PK, we are committed to delivering your favorite organic and natural products safely and on time across Pakistan.

📦 Delivery Coverage

We currently deliver all over Pakistan through trusted courier services.

🚚 Delivery Time
  • Orders are processed within 1–2 working days
  • Delivery usually takes:
    • 2–4 working days for major cities
    • 3–7 working days for remote areas
  • Delivery times may vary during public holidays, sales, or unexpected courier delays.
💰 Shipping Charges
  • Standard delivery charges will be shown at checkout.
  • Free Delivery may be available on selected offers or minimum order value.
💵 Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for your convenience. Due to customer trust preferences in Pakistan, COD remains one of the most commonly used payment methods.

📍 Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS, WhatsApp, or email so you can track your parcel easily.

❌ Order Cancellation
  • Orders can be cancelled before dispatch.
  • Once the order has been shipped, cancellation requests may not be accepted.
🔄 Return & Exchange Policy

We only offer returns or exchanges in the following cases:

  • Wrong item delivered
  • Damaged product received
  • Defective or expired item

To request a return or exchange:

  • Contact us within 24–48 hours of receiving your order
  • Share your order number and product photos/videos as proof
  • Product must be unused and in original packaging
⚠️ Important Notes
  • Please ensure your address and phone number are correct to avoid delivery issues.
  • Organic Zaiqa PK is not responsible for delays caused by courier companies, weather conditions, or incorrect customer information.

Thank you for shopping with Organic Zaiqa PK — bringing pure, healthy, and natural products to your doorstep.